Privacy Policy

Last Updated: April 5, 2023

FileConverter ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personally identifiable information, such as your name, email address, and payment information when you:

Create an account
Purchase credits or subscribe to our service
Contact us for support
Participate in surveys or promotions

Usage Data

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

Browser type and version
Operating system
Internet service provider
IP address
Device characteristics
Information about your visit (pages viewed, time spent, etc.)

File Data

When you use our conversion services, we temporarily process your files to perform the conversion. However:

All files are automatically deleted from our servers immediately after conversion
We do not store, retain, or analyze the content of your files
We do not share your files with third parties

How We Use Your Information

We use your information for various purposes, including:

To provide and maintain our services
To process transactions and manage your account
To send administrative information
To respond to your comments and questions
To improve our website and services
To detect and prevent fraud
To comply with legal obligations

Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
For Legal Requirements: We may disclose your information where required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit using SSL/TLS
Secure storage of passwords using industry-standard hashing algorithms
Regular security assessments and updates
Access controls and authentication procedures

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to correct any inaccurate personal data.
Right to Erasure: You have the right to request deletion of your personal data.
Right to Restrict Processing: You have the right to restrict the processing of your personal data.
Right to Data Portability: You have the right to request transfer of your data to another organization.
Right to Object: You have the right to object to the processing of your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: cloud@cloudconvertshare.icu